I didn’t read the auction, can I get a refund?

From time to time people don’t read the auction properly and win an auction for a pedal mod when they thought they were bidding on a complete pedal even when it says ‘this auction does not include the pedal’.

Often it takes more than one email for them to realize it.

There are a number of options available when this happens.  You can source a pedal from somewhere else. If I have a non modded pedal in stock (I often do) then you can buy the pedal from me and I’ll mod it. You can use the payment you’ve made as a credit on any of my other auctions, or second hand pedals I have in stock. Or you can keep the credit to use within 6 months giving you plenty of time to find a pedal and keep up your end of the deal.

Of course a refund can be made, and that is at my discretion, but I do charge an administration fee for the time spent with communication, refunding money, seeking a refund from Trademe, and bank fees.

Fees vary, depending on the amount of time and effort spent.

To avoid wasting your money and my time please do feel free to read the auction before committing to it.

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